Features

Everything Lumen Does So You Don't Have To

Built for home service businesses. Works around the clock. Ready in days.

What's Included

Calls answered.
Jobs booked.

Seven features. One AI. Zero missed opportunities.

24 Hour Call Answering

Lumen answers every call, day or night. No voicemail, no hold music, no missed jobs. Your phone is always covered.

FSM Connections

Lumen connects directly to your existing Field Service Management. Every call is logged, every lead is captured, and your team always has the full picture.

Human Like Conversations

Lumen doesn't sound like a bot. It listens, responds naturally, and handles real conversations so your customers feel taken care of from the first word.

Direct Calendar Booking

Lumen books jobs directly into your calendar in real time. No callbacks, no follow up needed. The appointment is set before the call ends.

More Features

The details that make
the difference

Simple to set up. Even simpler to use.

Never miss
a call again

Live
Agent Routing

Keep your existing number

Up and running in days

Demo → setup → launch

No new pHONE NUMBER

Works with
your existing FSM

Books directly into your calendar

FAQ

Common questions, straight answers

Everything you need to know about getting started with Lumen.

How quickly can we get Lumen up and running?

Most businesses are live within 2–3 days. The process starts with a demo and a short information sharing session so we can configure Lumen to your business. After that, you're ready to go.

Do I have to change my phone number?

No. You keep your existing number. Lumen works with it, not instead of it. Your customers call the same number they always have.

What happens if a caller needs to speak to a real person?

Lumen can route calls to a live member of your team when needed. You decide the rules. Lumen handles the handoff.

Does Lumen work with my current Field Service Management System and calendar?

Yes. Lumen connects to most FSM systems and books directly into your calendar. No new tools or systems required.

Will it sound like a robot to my customers?

No. Lumen is designed to have natural, human like conversations. Most callers won't know the difference, they'll just know their call was answered and their job was booked.